Joining our team allows you to build a defined career path with year-round full-time employment. As a company, we strive to uphold honesty and integrity with our clients, while maintaining a positive and supportive atmosphere that currently employs nearly 80 team members. In addition to these opportunities, we also offer:

What’s in it for YOU:

Salary: $80,000-$100,000 with bonus potential

Schedule: Can change as business needs and seasonal growth occur. Must be willing to work some nights/weekends/overtime.

Benefits:

• Year-round vacation opportunities
• 100% Medical, Dental, & Vision Insurances provided at no cost to the employee. Family plans available as well.
• 401(k) with company match up to 4%
• Basic & Optional Life Insurance
• Paid time off & Holidays.

What YOU will do:

• Book calls.
• Handle client complaints.
• Follow up with clients to ensure satisfaction.
• Take charge of achieving Call Center and other goals.
• Work closely with the Service, Dispatch, and other departments.
• Basic CSR functions.
• Other tasks to be assigned.

What you will bring:

• Two years of prior Call Center management experience or four years of general management experience.
• Comfortable managing others.
• Be friendly and easy to approach.
• Exceptional phone and email communication skills.
• Self-starter and highly motivated to succeed.
• Internet and computer literate.
• Ability to work at a fast pace.
• Willingness to work as part of a team.